+91-946-142-0808 info@mstraj.org

Manav Seva Trust Rajasthan  has instituted a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Manav Seva Trust Rajasthan expects that all donors will exercise due care and diligence while making donations. Manav Seva Trust Rajasthan also recognizes that a donation may be made erroneously or donors may change their mind. Manav Seva Trust Rajasthan will examine request for refund of donation and endeavor to make the refund. Manav Seva Trust Rajasthan may also seek proper explanation and reason from the user. Also, it will require further verification of the user and need documents of proof as well as for donation.
Manav Seva Trust Rajasthan is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
If you would like your donation to be refunded, you must request Manav Seva Trust Rajasthan in writing or by email for a refund at the following address: –
Manav Seva Trust Rajasthan
94/82 A Sector 9
Kumbha Marga, Pratap Nagar,
Sanganer, Jaipur 302033
e-mail: info@mstraj.org
Your refund request must contain the details such as Date of Donation, Amount of Donation, Mode of Donation i.e. Credit Card or Online Payment and should reach Manav Seva Trust Rajasthan office within 7 (Seven) days from the date on which you made the donation i.e.:
The date on which you Made the donation online, electronically or through other means, OR
The date on which you Handed over the cheque / demand draft to Manav Seva Trust Rajasthan or someone authorised by Manav Seva Trust Rajasthan for this purpose, OR
The date on which you Despatched the cheque / demand draft to Manav Seva Trust Rajasthan by other means.

The refund process may take time 7 to 30 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done.